Frequently Asked Questions
You can simply get on Ali5 v2 and slightly step on the throttle with your right thumb to move forward. Step on the throttle more for speed up and step on the brake with your left thumb or simply use manual rear break by pressing with your heel for slowing down or stopping.
It takes minutes to get used to ride Ali5 v2. It’s simple and user-friendly design allows you to control Ali5 v2 easily. The more experience means smoother rides but do not put away safety precautions.
You do not need any certification or license to ride Ali5 v2. You can use it everywhere you can ride a bike or a skateboard.
Airbike Ali5 v2 is water resistant and adaptable to all weather conditions. You can use your Ali5 v2 in every weather condition you use your bike etc. Always take your safety precautions for a smooth ride.
Yes. Carbon fiber electric scooter Ali5 v2 is designed to allow usage in every condition, including rain or small puddles. Do not hesitate to run through water.
Ali5 v2 can easily climb up to 20 degrees of slopes and climb down in a controlled manner using rear manual brake and EBS electronic braking system.
You do not need to fully charge your Ali5 v2 before every ride. Yet, it would be better to check battery status before every ride and charge your Ali5 v2 considering the distance you will go.
We ship worldwide with DHL or UPS and provide a parcel tracking number after you placed your order. Shipping costs change according to the target country, you can check your shipping cost in check-out page. Please also check Distance Sales Contract for further information.
In order to change your shipping address or any other contact information, you can contact us via email or phone. Please do all necessary changes at least 48 hours before your electric scooter is scheduled to ship. We will make the changes for you.
Airbike Ali5 v2 comes with 2 years of warranty. We have an experienced in-house technical service team and a customer service team, dedicated to provide the best experience for our customers.
In order to cancel your order, you can contact us via email or phone. Please inform us if you would like to cancel your order at least 48 hours before your electric scooter is scheduled to ship.
Ali5 v2 can handle all terrains smoothly, but it is important to check your speed on sidewalks and checking your local laws/regulations. Always remember to take precautions against everchanging conditions. A polite smile would be a nice way to introduce your carbon fiber electric scooter to pedestrians.
Ali5 v2 is a carbon fiber electric scooter and weights only 6.3 kg. With it’s easy-fold design you can carry or drag it to anywhere you go. Also with it’s 99 cm x 15.7 cm x 23 cm dimensions you can easily put it in your car trunk or under your seat in public transportation.
Regularly inspecting your electric scooter for any damage and checking that every part of it running/operating properly is all maintenance your scooter needs. You can contact our technical team for any technical information you wish to learn. If you would like to clean your scooter you can use a damp cloth or a cleanser liquid you can simply provide from a bike store. You should keep harsh chemicals away from your electric scooter not to damage the texture of the product or electrical equipment.
Ali5 v2’s charger is manufactured due to european standarts and comes with standart C and F type plug. But we provide the plug adapter to convert the charger to A type plug if needed.